Savol case

“San” is the Savol's dealerships Messenger agent for Toyota brand, and was the 1st scheduling agent from the automotive industry in Brazil, in 2017. Today, he is part of a team with other agents, such as "Mia" for clerks and other internal and external agents for 5 more brands.

IVR, Detran, recalls, CRM and customer service agent integration

conversion of automated schedules (vs. 30% before)

case at the 2019 Meta's F8, with 90% customer satisfaction

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