We are an Artificial Intelligence startup that develops conversational agents with the mission of making our lives smarter. We combine advanced (proprietary) technology and problem immersion to create pioneering, award-winning and innovative solutions.
Far beyond bots or chatbots.

Our team works from end to end, from project understanding and design to the creation and evolution of the agents, programmed to generate results for our clients partners. Therefore, they can focus on their business and leave the AI with us.

WhatsApp for everyone

Facebook announced that phone number migration is now available for WhatsApp, allowing companies to migrate their numbers smoothly to one of the official solution providers ("BSP"). Now, they may choose which provider is best aligned with their vision and values. At smarters, for example, we believe in personalized support, high technical availability ("SLA"), cost optimization and intelligence.

We offer 2 contracting models: infraestructure ("you develop"), in which we give access to our APIs for sending and receiving messages on WhatsApp, and complete solution ("we develop for you"), in which our team creates the entire project agent ("chatbot") and is responsible for its constant evolution and results generation.

Send us a hello@smarte.rs to talk about which is the best WhatsApp solution for your company (or, if you are an ISV, how to bring your customers to smarters).

A new dimension for companies

Facebook announced, at its annual F8 event of which were part 😍, that Messenger API support for Instagram would roll out for all companies. As one of the chosen beta partners last October, we could see at first hand how it has significantly increased our clients' management efficiency and scale on messaging their customers.

"We are thrilled that smarters is integrating the Messenger API for Instagram on their platform. It is now available for all developers who make it possible for brands to improve and enhance messaging experiences with customers", said Konstantinos Papamiltiadis, VP of Platform Partnerships at Messenger.

Send us a hello@smarte.rs and start retaining and attracting new customers on Instagram through meaningful connections.

The new superpower of lives

Lives have always been great for engagement, but with limited reach during the event (how can you attend so many people individually?) and afterwards (how do I contact them?). With that in mind, smarters has launched a 💬 conversational technology that intelligently interacts with everyone, converting them into customers and opening a channel for future messages. And it also helps before the event, with pre-registration and start alert.

That's what happened during "Live Moments", the 1st Brazilian live commerce integrated with Facebook and Messenger, in partnership with Facebook:

of users rated the experience between 4 and 5 ⭐️
of the comments were the keyword 👆 #IWant

The solution can also be contracted in a complete way, from 🎙 pre-production to post-event, through a partnership with the audiovisual specialist VOCS. For more details, visit the website livecommerce-br.com, send a hello@smarte.rs or talk to Livia (in Portuguese) on your right and see the potential.

AI pioneers in Latin America

We started in 2013 as a B2C recommendation engine through agents. In 2016, with the launch of the Messenger bot platform and the natural demand for conversational technology in Portuguese, we started catering to companies.

Roxy agent from smartersRoxy
Kevin agent from smartersKevin
Fani agent from smartersFani
Peter agent from smartersPeter

To complete this change, we "restarted" fully in 2018, including our investors repurchase. But our mission has remained the same: making the world smarter so we can live better. Many projects and millions of people impacted later, we are getting closer to the original vision. 😎

From Brazil to the world

We are very proud to be Brazilian, and we want to show that it is possible to create amazing things from here. In 2019, for example, at Facebook's F8, one of the largest technology events in the world, we participated along with 4 customer cases: Savol, ShopFácil.com, GM and Promart. And our co-founder Pietro Bujaldon became the first Brazilian ever to speak at the event, where he had the opportunity to tell a little of our history. 💜

At 2021's edition, now on the main "stage" 😍, he spoke about how we and visionary customers like Hyundai and Promart believe messages are the future.


The company was founded by 3 childhood friends with 15+ years of technology startup experience, and this is the third company they have created together! Pietro Bujaldon is in charge of relationships with the market, Bruno Navarro ("Bud") for technology, organization and culture, and Samir Ramos for products and innovation.

They are part of a complete team, including linguists, designers, developers and the new "robot trainers" 🤖. Therefore, we can work end to end, from project understanding and design to the creation and evolution of the with our client's agents.

We are collaborative, we balance responsibility and fun and we are always growing. If you share these values and our vision, talk to the first HR agent on Instagram, Pedro (just send him a message there), and join the "super team" we are building.

Agents for all main platforms

We create conversational agents for Messenger, WhatsApp, Instagram and Google Assistant. Our proprietary technology includes personalization (tailoring and speaking to each person and context), skills (features, complex integrations, data layer and multi-language support) and predictability (they anticipate what we want and do for us), going far beyond bots.

We use our D11 📝 methodology to build projects and generate results for our clients, whether in the form of branding, data enrichment or conversions / sales. In addition to the ubiquitous significant cost reduction.

Choose a network or "industries" to see solutions and cases:

The smarter marketing is...

...the one that talks to people. And, because they're on WhatsApp, Facebook, Messenger and Instagram, the potential to reach, engage, and interact with each one through these channels is endless. See some examples of pioneering cases:

Our Marketing Automation projects are always data-driven, thus planned and guided by data and metrics towards our clients' goals, whether they are brand awareness, conversions or sales. This is even more evident in campaigns that rely on media formats such as Facebook's Click-to-Messenger/WhatsApp 📲.

Say hello@smarte.rs to talk about how we can help you convert. After all, for everything that's important, it's always best go straight to the specialist 😎.

Leader & pioneer in AI for auto

The automotive industry is undergoing a revolution (Uber, electric cars, autonomous vehicles...) and bots are part of it. That is why, since 2016, we have been developing agents that reduce costs and increase sales, having already serviced 7 of the 10 largest automakers in Brazil.

99% attended in after sales service

We operate mainly on 3 fronts: dealership scheduling (after sales), vehicle launch for automakers, and generation, qualification and lead management for both, all already integrated with DMS, CRM and IVR. 🏎

Send hello@smarte.rs and schedule a visit or call to check the magic up close.

Carts full of tricks

Our relationship with e-commerce comes from our first client ShopFácil.com, and our first international, and omnichannel, Promart. We operate throughout the purchase journey, from lead generation to data enrichment, segmentation, sales and customer service.

Our "personal shoppers" have learned many skills since then, such as recommending products via photo, chatting from within the online store, simulating augmented reality and finishing the purchase. Always reducing our clients' costs and increasing their sales.🛍

Schedule a visit or call and watch the rabbit be pulled out of the hat magic get out of the cart.

Ahead of the trend

The finance industry is perhaps the one that is currently being transformed the most (fintechs, blockchain, open banking...), but it is also very sensitive, which has made us develop a layer of security and data control for the agents. Much with the help of our partner Visa, with which we create pioneering and innovative projects, in addition to their official bot.

Our agents go far beyond payments skills: they understand what we mean by phrases like "I want to invest" and "how to calculate interest", and they act accordingly, helping our day to day financials.

Say hello@smarte.rs, schedule a visit or call and see this magic in practice.

Partnership in vision

Our clients also believe that conversational agents are the future. And that, at present, we are the ideal AI partner to help them get there.

We are also very grateful to our partners, who are fundamental to the expansion and evolution of our agents, such as Visa in various projects, More Than Real in augmented reality, VOCS in audiovisual production for lives and Facebook in technology and its ecosystem. In addition to agencies, especially in automotive and Marketing Automation 📣.

smarters - partner More Than Real
smarters - partner VOCS
smarters - partner Visa

Let's talk about how we can help your business? Send hello@smarte.rs.

Contact us

Send hello@smarte.rs!

For job openings, talk to our talents agent Pedro.

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